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Q1 2024 iMIS Product Update

Written by Jeff Spring | March 7, 2024 at 8:44 PM

Get ready for the latest iMIS product update! We're excited to share new features and enhancements from the most recent iMIS EMS release.

We love receiving your product feedback, whether it's suggestions for new features or your iMIS success stories. Don't hesitate to get in touch with us at productowners@imis.com. A big thank you to everyone who regularly reaches out to us - rest assured, we read and respond to each and every email we receive.

 

What's New in the Latest iMIS EMS Upgrades

You can always find information on the latest updates on our What’s New page, including links to our full documentation.

Here are some of the things that I’m most excited about:

New Responsive Theme for Public Websites: Flat White

The latest addition to the Coffee family is the sleek Flat White theme, taking over from Mocha as the default theme for the member responsive site.

Flat White brings a refined and modern style, featuring animated content that adds a dynamic touch to the site. From the subtle fade-in of the top navigation to the flipping cards as you scroll, this theme offers a cleaner aesthetic and a more engaging user experience for seamless interaction between members and your organization's online presence.

 

Identifying Duplicate Organizations from the Manage Duplicates Window

Easily identify and resolve possible duplicate organizations from the Manage duplicates window with the Contact Merge - Plus license. For further details, see Merging duplicate contacts.

 

Using Saved Payment Methods

Enhance the customer checkout experience by offering the convenience of saved payment methods for both the cart and Give Now pages. With this feature activated, AutoPay participants will have easy access to their saved payment methods. Customers can conveniently add new saved payment methods on their account page under the Preferences tab.

Additionally, system administrators have the flexibility to create personalized messages that will be displayed to customers when they enroll in automatic renewals.

Note: To use saved payment methods for all future purchases, you need to be licensed for AutoPay and have the iMIS Pay gateway configured accordingly.

 

Cancelling Un-Invoiced Orders with Payments

Authorized staff members now have the ability to cancel un-invoiced orders that have payments already applied. To initiate the cancellation process, simply select Cancel order from the Actions drop-down on the order details page. Upon cancellation, the payment will be unapplied from the order and transferred to a Credit Memo invoice, resulting in an open credit on the customer's account.


Preventing Duplicate Contacts for Events

We've made enhancements to prevent the creation of duplicate contacts when registering someone else for events:

  • The Permit public users to register existing contacts setting now prevents public users from creating duplicate contacts that they don't have read access to when registering someone else. When enabled, if users choose to Add a new contact, and a duplicate record is detected, the existing duplicate is selected for registration, and the new contact is not created. See Event settings for more information.
  • The Do not allow adding new contacts configuration option has been added to the Event display content item. Enabling this option prevents users from adding new contacts when registering someone else, reducing the likelihood of duplicate entries. See Event display for more information.

 

Take Your Learning Further

These updates are just a taste of the exciting enhancements in the latest iMIS release. For a comprehensive list, detailed documentation, videos, and training, be sure to visit our What’s New page on the help site. We can't wait to see how you leverage these updates!

Thank you again for being a part of the iMIS Community, we can’t do this without you. All of us here at ASI wish you continued growth and connections and I hope to see you at one of the many upcoming events!

 

Looking for Past Product Updates?

Here are the last two iMIS EMS product updates:

  • Q3 2023 Product Update
    • Apply special pricing to commerce products
    • Notifications to let you know when an iMIS upgrade is coming your way
    • And more