Meet the Great Things Award winners using iMIS, OpenWater, TopClass, and Clowder to embrace digital transformation for their organization.
Each year we celebrate ASI clients who are achieving great things for their members, donors, community, and staff with our ASI Great Things Awards. The Great Things Awards celebrate those who are committed to serving their members and community at the highest levels through continuous performance improvement utilizing the ASI suite of solutions:
We're fortunate to have had so many clients this year who were either self-nominated or nominated by their partners. Below are the winners and honorable mentions for USA clients (UK, Asia Pacific, and Canadian clients coming soon!).
ASI Products: iMIS, Clowder, SpaceMaster
Category: Membership Growth Initiative
Partner: getefficient
ABCA struggled with fragmented systems, making it hard to manage their more than 5,000 members. Data silos, manual renewals led to low engagement, with a retention rate of just 45%.
In 2017, ABCA adopted iMIS to centralize membership management, streamline renewals, and offer better year-round benefits. And in 2019, they added the Clowder app, giving members mobile access to key resources like their resource video library and empowering ads and sponsorships to run on their Clowder app through SpaceMaster.
Through the innovative use of iMIS and Clowder, and with a strategic shift in how they viewed membership engagement, ABCA doubled their annual convention attendance, retention rates soared from 45% to over 70%, and increased their membership by 89%.
Jon Litchfield & Zach Haile of the American Baseball Coaches Association (ABCA) accept their award at iNNOVATIONS USA with ASI's Kristina Drosos, Director, Client Experience
ASI Products: Clowder, OpenWater
Category: Member Engagement
ACC members wanted better access to information, education, and networking, but were overwhelmed with emails and struggled to find resources.
To solve this, ACC launched the ACC365 mobile app to provide members with year-round access to personalized content.
Within a year, they achieved a 31% average monthly engagement rate, surpassing their 15% target, with over 4,200 downloads.
Clowder’s seamless integration, customizable features, and user-friendly design were key to this success, earning ACC multiple industry awards, including the ASAE Gold Circle Award and the Association TRENDS TRENDY Award, and now an ASI Great Things Award.
Kerri McGovern & Christine Rogers of Association of Corporate Council accept their award at iNNOVATIONS USA with ASI's Kristina Drosos, Director, Client Experience
ASI Products: iMIS, TopClass, & OpenWater
Category: Member Engagement
Partner: Association Technology Solutions (ATS)
NALP struggled to track member engagement effectively and relied on a costly third-party system, spending $35,000-$40,000 annually without clear insights into at-risk members.
They were able to transform their member engagement strategy by implementing a comprehensive member engagement scoring system that categorizes members based on their revenue and engagement levels. This shift allowed NALP to quickly identify at-risk members and take targeted actions to re-engage them.
NALP has since saved $35,000-$40,000 annually, boosted member-driven revenue 25%, and enhanced their ability to retain and grow their membership, driving long-term success.
Corey Ruple of the National Association of Landscape Professionals accepts his award at iNNOVATIONS USA with ASI's Kristina Drosos, Director, Client Experience
ASI Products: TopClass
Category: Transformation in Education
AHE members struggled with high turnover among EVS technicians, making in-person training time-consuming and difficult to manage
AHE transformed its training with TopClass LMS, creating a customized subscription model that reached over 1,000 healthcare professionals across 21 states.
The new system’s efficient onboarding, SCORM-based modules, and 'My Team' dashboard saved significant staff time, ensured compliance with Joint Commission inspections, boosted engagement through digital badging, and generated new revenue. This strategic shift addressed efficient training issues for their members, generated new revenue, and solidified AHE as a leader in environmental services training.
Brittany Schmalz and Monika Berrier of the Association for Health Care Environment accept their award at iNNOVATIONS USA with ASI's Kristina Drosos, Director, Client Experience
ASI Products: TopClass & iMIS
Category: Transformation in Education
Partner: enSYNC
MEA faced delays in granting course access and had limited integration between their education platform and iMIS, causing inefficiencies and extra manual work.
After implementing TopClass in 2022 and fully integrating it with iMIS, MEA saw a 763% increase in revenue from its self-paced education program, with significant staff time saved and a boost to member engagement through instant course access and automated administrative tasks that's enabled them to scale their offerings.
The integration with iMIS played a crucial role, enabling instant course access and automating administrative tasks, which significantly reduced staff time spent on management. This transformation, driven by the combined power of TopClass and iMIS, not only boosted revenue but also enhanced member satisfaction and engagement, allowing the association to effectively scale its offerings.
Chadd Arthur of enSYNC Corporation accepts the award on behalf of client, Minnesota Electrical Association, with ASI's Kristina Drosos, Director, Client Experience
ASI Products: iMIS
Category: New Implementation
Partner: Intuitive Business Concepts (IBC)
NACDD struggled with an outdated system and unreliable integrations that led to manual tasks, inconsistent data, and difficulty tracking member engagement.
With their new iMIS implementation, NACDD transformed its member engagement and efficiency, reducing manual tasks by over 50% and saving 20-30 hours per week. With automated data integrity checks and real-time reporting, staff now access accurate, up-to-date information, enhancing decision-making. Scalable features like invoicing and event management have streamlined processes, while customized workflows allow NACDD to better engage members, driving long-term success.
Sarah Perkins of National Association of Chronic Disease Directors accepts her award at iNNOVATIONS USA with ASI's Kristina Drosos, Director, Client Experience
ASI Products: iMIS & TopClass
Category: Digitial Transformation
Partner: Intuitive Business Concepts (IBC)
The Lean Construction Institute faced significant operational challenges from disconnected systems that required manual processes that caused inefficiencies, scattered data, and wasted time.
Within two years of implementing iMIS and TopClass, the Lean Construction Institute significantly boosted efficiency and member engagement. iMIS streamlined operations, eliminating hours of manual work on tasks like event registrations by automating processes and integrating email marketing and membership data, efficiently managing 18,000 records. TopClass enhanced their elearning experience with intuitive features like single sign-on, reducing support requests and empowering staff to manage content independently.
These improvements not only streamlined operations but also increased member engagement by 19%, fostering a more connected and satisfied membership.
Ilene Goldberg & Julia Shellhouse of Lean Construction Institute accept their award at iNNOVATIONS USA with ASI's Kristina Drosos, Director, Client Experience
ASI Products: iMIS, TopClass, OpenWater
Category: Digitial Transformation
Partner: Armstrong
FIA struggled with outdated systems, manual processes, and a disconnected website that created inefficiencies and duplicated work.
Upgrading to iMIS EMS centralized key processes, including accounting, where invoicing time was reduced by 50%, streamlining operations.
TopClass integration contributed to a 15% membership growth, driven by the value of free, accessible training.
OpenWater transformed the scholarship application process, cutting application processing time by 30% and improving data accuracy.
These tools have collectively driven growth, increased engagement, and improved overall efficiency for FIA.
Kathy Edwards and Lorean Crowder of the Forging Industry Association accept their award at iNNOVATIONS USA with ASI's Kristina Drosos, Director, Client Experience
Products: iMIS
Partner: John Consulting
AWRA streamlined operations with iMIS for membership, event management, awards nominations, and membership renewals, reducing administrative tasks from days to hours. This integration improved member engagement, supported 1,100+ members, and enhanced retention, driving long-term success.
Products: iMIS & OpenWater
Partner: RSM
ISSCR transformed its member engagement by integrating OpenWater and iMIS, boosting member-driven revenue by 20% and reducing processing time from days to an hour. This streamlined approach saved $30,000 annually, improved data accuracy, and strengthened ISSCR's ability to retain and grow its membership.
It’s official! iMIS is the Leader in the Association Management Software category for the 7th consecutive year according to G2 software review site.
It’s official! iMIS is the Leader in the Association Management Software category for the 6th consecutive year according to G2 software review site.
iMIS earned 6 new badges in the G2 Fall 2024 report! iMIS is the Leader in the Association Management Software category.